To my customers, I am GE Plastics.

As a part of the Sales team, I deliver more than just plastic pellets in a box. I help my customers grow by delivering value-added services, from our industry-leading e-business website to next-day delivery to state-of-the-art customer service and vendor-managed inventory. I make doing business with GEP a valuable experience. I am their connection to other GE businesses, such as GE Capital and GE Lighting. Trust me, these services set us apart in the industry. Because our customers want more than just products; they want business solutions.

The name of the game is growth.

By growing my customers' businesses (primarily Injection Molding and Sheet Extruders), I can sell more thermoplastic resin and deliver more value. This equates to bottom-line growth and profitability for my suppliers (GE Plastics, Ticona, Honeywell, Elf Atochem and our other 20 suppliers). If I'm successful, then the business and our suppliers are successful. We have a winning growth model that benefits us all: our customers, suppliers and employees.

Our motto is work hard and play hard.

We aren't your typical 8-to-5 types. A critical call from a customer and your ability to respond can establish trust and be the foundation for building a key business relationship. After all, relationships are vital to being a successful Account Manager. What's the best part of our day? When a customer tells us we've made their business better - and they reward us with a huge new order!! We work hard at this. Actually, we work hard period, but we also play hard. Quarterly regional and annual national meetings allow us to share best practices and enjoy being together as a team.

An Account Manager is the quarterback for the business.

An Account Manager's job is to navigate through the business to meet customer needs. We are the front line. We are the voice of the customer. We provide feedback to each business to help focus on new product needs or specifications, new applications and new services. One example of how we've connected our customers' feedback to new services is our industry-leading website, www.gepolymerland.com. It's the product of several things, including feedback from our customers telling us exactly what, when and how they want it. Account Managers are the avenues for introducing new services like this to our customers. Again, we are here to take care of the customer and to help them become more successful.

This position is a springboard to high level Sales, Marketing or business leader positions. In truth, the list is endless because knowing the customer and knowing how to take care of the customer is key to any position. Our team is diverse. From Chemical Engineers to Business and Marketing majors, each plays a valuable role. For us, it's demonstrating the drive and passion to satisfy the customer that makes us successful.

Join one of America's Top 25* Sales Forces!
(*Sales & Marketing Magazine, July 1999)

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